๐Ÿ“ฆ Products

Upload STEP files to create 3D products, manage product cards, and archive products you no longer need.

Overview

Products are the core data objects in SysHub. Each product represents a 3D assembly uploaded as a STEP file. SysHub processes the file, extracts the part hierarchy, and makes it available in the interactive 3D viewer. Products live inside projects and can have multiple versions, tasks, files, links, classes, groups, and interfaces.

What is a Product?

A product in SysHub is a named 3D assembly with:

Uploading a Product

To add a new product to a project, you need the owner role or the uploadVersions editor permission.

  1. Open the project and go to the Products tab.
  2. Click the Add Product button (top-right of the Products section).
  3. The Add Product modal opens. Fill in:
    • Title (required) โ€” the product name. If you select a file first, the title is pre-filled from the filename.
    • Description (optional) โ€” a brief description of the product.
    • STEP File (required) โ€” click the upload area or drag and drop a .step or .stp file.
    • 2D Schematic (optional) โ€” once a STEP file is selected, a PDF upload field appears. Attach a .pdf engineering schematic to link it to version 1 automatically.
  4. Click Add Product. The file begins uploading โ€” a progress bar shows the upload percentage.
  5. Once the upload completes, you are automatically navigated to the new product's detail page.
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Only .step and .stp files are accepted for the 3D model. The optional schematic field accepts .pdf files only.
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Large STEP files may take a moment to upload. Do not close the browser tab while the upload progress bar is visible.

Processing Status

After the file is uploaded, SysHub processes it server-side to extract the part hierarchy and generate a 3D model. This happens automatically and usually takes a few seconds to a couple of minutes depending on file size.

Status badge Meaning
processing The STEP file is being parsed and converted. Wait for it to finish.
ready Processing complete. The 3D viewer and all features are available.
error Processing failed. Try uploading the file again or contact support.

The status badge is visible on the product card and in the Version History panel.

Product Cards

Each product in the Products tab is shown as a card with:

Opening a Product

There are two ways to open a product:

Archiving Products

Archive a product to hide it from the active list without deleting it.

  1. On the product card, open the action menu (three-dot icon or the Archive button).
  2. Click Archive. The product moves to the archived section.

To view archived products, scroll to the bottom of the Products tab โ€” archived products appear in a collapsible "Archived" section. To restore a product, open its card menu and click Unarchive.

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Archiving a product does not delete any data. All versions, tasks, files, and links are preserved.

Product Detail Tabs

Opening a product takes you to the Product Detail page, which has its own tab bar:

Tab Contents
Info Title, description, files, links, export button
Tasks Tasks linked to this product or its parts
Classes Parts assigned to project classes
Groups Custom part groups defined in the viewer
Interfaces Connections between parts (from the diagram view)
Versions Version history, diff view, download STEP
Schematics PDF engineering schematics linked to STEP versions
Collaborators Product-level collaborators (owners only)

Each tab is covered in detail in the following chapters.